FrontDoor Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of personal information and we will respond to the proper handling protection as follows.

The protection and handling of personal information in this service will be disclosed below.
If you do not observe the privacy statement posted on this service, please contact the following inquiries.
We respect and strictly observe laws and social order concerning personal information protection, and we will strive for the proper handling and protection of personal information.

Personal information is the information on the customer's name, date of birth, telephone number, attribute information such as work place, e-mail address, address, information of the prospective guarantor and other information provided by the customer, Information that allows you to identify individuals by combining one or more of them.

Acquisition of personal information is carried out by appropriate means, we will make public announcement, notice, explicit etc. of purpose of use, we will not handle personal information beyond the purpose of use without your consent. In addition, we will provide personal information to third parties, disclose etc. according to the procedures stipulated by laws and ordinances.

The purpose of using personal information acquired by the Company is as follows.

  • （1） Performing contracts related to transactions such as buying and selling real estate, leasing, mediation, management, etc., and providing information and services.
  • （2） Provide personal information to third parties to the extent necessary for achieving the purpose of use 1 above.
  • （3） Provide performance of contracts, information, and services concerning products handled by the Company.
  • （4） Marketing activities such as mailing, mailing for phone, e-mail, etc for providing products / information / services 1, 3 above, asking for questionnaires, customer trend analysis or product development etc. survey analysis.
    Information and service provision will be canceled if there is a request from the principal.

Personal information held by the Company will be provided to third parties in the following cases.

  • （1） When there is consent of the person himself / herself.
  • （2） Based on the provisions of laws and ordinances.
  • （3） In cases where it is necessary for the protection of human life, body or wealth, and it is difficult to obtain the consent of the person himself / herself.
  • （4） When it is particularly necessary for improving public health or promoting the healthy development of children and it is difficult to obtain the consent of the person himself / herself.
  • （5） In cases where it is necessary to cooperate with the government agencies or local public entities or those entrusted with them to carry out the affairs prescribed by laws and regulations and obtain the consent of the principal, When there is a danger of hindering.
  • （6） To disclose to the extent necessary to trustworthy subcontractors who have entered into confidentiality agreements to the extent necessary for achieving the purposes of use.

《When you provide (advertise) real estate property information to a third party》

  • 1） The real estate property information to be advertised is the property type, location, price, transportation, land and building area, floor plan, equipment, photograph, guide map etc, and does not include personal name.
  • 2） Directly through advertisement media such as Internet, real estate information magazine, flyer etc. or indirectly through other real estate companies (including cases where other real estate companies advertise under the agreement of the company etc) , It will be offered to counterparties and buyers and leaseholders.
  • 3） In the event that the contract is concluded, we promptly issue a conclusion report (deadline date, price) to the advertising medium company etc. and stop the advertisement. The contract information is counted, processed or analyzed by the designated distribution agencies and private advertisement medium players, and used as materials for price assessment in other transactions.

We will properly and carefully manage our company's personal information and take necessary and appropriate safety control measures to prevent unauthorized access to personal information, loss, tampering, leakage etc.

We may outsource the handling of personal information that our company possesses. In that case, we will select persons who have taken sufficient measures to protect personal information, and will conduct necessary and appropriate supervision for outsourcers.

Regarding the request from the principal concerning disclosure, correction, suspension of use etc. of personal information managed by the Company, we will promptly and as soon as reasonably be able to respond to the requests as requested.

Although there is a link to the third party's WEB site on this web site, we do not take responsibility for privacy protection of these third party's WEB site.

For inquiries about handling and management of our personal information please contact below.

Inquiry window

Personal information handling consultation desk: Omiya store

TEL：03-６３５６-0366

Revision / change of basic policy

This basic policy will be changed according to the revision or abolition of laws and ordinances, etc. and changes in circumstances.